Automotive Service Consultant

Help Our Customers Get Back on the Road!

Auto Service Writer
Come Join Our Family!

Responsibilities Include:

  • Determining Service and Maintenance Needs of Customers
  • Review Customer History and Advise on All Maintenance Deficiencies
  • Able to Promptly Approach and Greet Customers
  • Ability to Communicate Technical Information to Customer
  • Follow Up With Customers
  • Build Trust and Confidence with Customers

Qualifications that a Candidate MUST Possess in Order to Gain Consideration for this Position:

  • Some Degree of Product and Technical Knowledge; Ability to Transfer Technical Information/Terminology to the Final Customer Repair Order
  • Must be Sensitive to Customer Needs and a Good Listener
  • Must be a Team Player with a Strong Sense of Commitment to the Customer and Service Team
  • Must be Self-Motivated with Good Written and Verbal Communication Skills
  • Must Conduct Oneself in a Professional Manner

Qualifications that are WANTED in a candidate:

  • The Understanding and Use of Microsoft Programs and Applications.
  • Good Organizational Skills.
  • Good Working Knowledge of Internal and External Service, Sales and Parts Policies and Procedures.
  • Strive for Respect and Facilitate Teamwork Within All Departments.

With McGrath Auto You Get All This:

  • Positive, Encouraging, Team-Focused Work Environment
  • Benefits including Medical, Dental, Paid Vacation, & 401K
  • Performance Based Pay Plan, with Unlimited Potential
  • Career Opportunities at 7 McGrath Locations
  • Ongoing Training and Development Provided by the Dealership

Interviews will be held at:
McGrath Buick GMC Cadillac
1040 N Center Point RD
Hiawatha, IA 52233

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